Privacy Policy

Lawrence Sahayam & Co is committed to protecting your privacy and handling your Personal Information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information provided to us.

We aim to handle Personal Information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

For more information about Australian privacy laws and the Australian Privacy Principles, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information?

Personal Information is information or an opinion that identifies, or can reasonably identify, an individual. This may include your name, address, email address, telephone number, business details, and other information you provide to us.

We may collect Personal Information when you contact us, request a quote, enquire about our services, submit information through our website, communicate with our team, or otherwise engage with Lawrence Sahayam & Co.

Why We Collect Your Information

We may collect and use Personal Information to respond to enquiries, prepare quotations, provide and maintain bookkeeping, accountancy, and consultancy services, communicate with clients, process payments, improve our services, and meet legal or regulatory obligations.

Where required, we will obtain your consent before using your Personal Information for direct marketing. You may request to stop receiving marketing communications at any time.

Website Information and Cookies

When you use our website, we may collect information such as your IP address, browser type, device information, website activity, and other technical information.

We may use cookies and similar technologies to operate our website, understand website usage, improve performance, and provide a better user experience.

Third Parties

We may use trusted third-party providers to help operate our business and deliver our services. These may include website hosting providers, accounting software providers, payment processors, communication platforms, analytics providers, contractors, and other service providers.

Where Personal Information is provided to third parties, we take reasonable steps to ensure it is handled appropriately and securely.

Disclosure of Personal Information

We may disclose Personal Information where necessary to provide our services, where you have provided consent, where reasonably expected, or where required or authorised by law.

• Service providers assisting with business operations.
• Contractors and specialists delivering our services.
• Professional advisers where reasonably necessary.
• Government authorities or other parties where legally required.

Security of Personal Information

We take reasonable steps to protect Personal Information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

When Personal Information is no longer required and there is no legal or business requirement to retain it, we take reasonable steps to securely destroy, delete, or de-identify it.

Access and Correction

You may request access to the Personal Information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date, subject to applicable exceptions.

We may need to verify your identity before providing access to Personal Information.

Marketing Communications

Where permitted by law, we may send information about our services, promotions, or updates. You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable privacy requirements. The latest version will be published on this website.